FAQ

Yes. Priority mail has a perfectly autonomous circuit and is given priority from the moment it is mailed, from processing to distribution, which ensures that items are delivered quickly.

In mainland Portugal, priority mail is delivered on the next working day, with a quality standard of 96%. In the case of the Autonomous Regions (Funchal and Ponta Delgada), it is delivered within 2 working days and for other destinations it depends on air transport. Priority mail is delivered within 3 working days anywhere in Europe and 5 working days to destinations in the rest of the world.

2 Kg.

The following countries are covered by the priority mail service:
Germany, Austria, Belgium, Denmark, Slovakia, Spain, Finland, France, Gibraltar, Greece, Holland, Ireland, Italy, Iceland, Luxembourg, Norway, Poland, Great Britain, Russia, Sweden, Switzerland, USA, Angola, Brazil, Cape Verde, Canada, Mozambique, Guinea-Bissau, Macao, S.Tomé and Principe, Australia, Japan, Venezuela, Bulgaria, Cyprus, Estonia, Hungary, Latvia, Liechtenstein, Lithuania, Malta, Monaco, Romania, Czech Republic, San Marino, Turkey, Ukraine, Vatican, Afghanistan (only cities), Algeria, Argentina, Bolivia, Colombia, North Korea, Costa Rica, Ivory Coast, Egypt, El Salvador, Fiji, Philippines, Gambia, Ghana, Guatemala, Guinea, Guyana, Haiti, Honduras, Iran, Israel, Jordan, Kuwait, Liberia, Mali, Morocco, Mauritania, Mongolia, Namibia, Niger, Nigeria, Pakistan (only letters), Peru, Qatar, Kenya, South Korea, Rwanda, Senegal, Sierra Leone, Singapore, Somalia, Sudan, Sri Lanka, Swaziland, Syria, Tanzania, Thailand, Togo, Tunisia, Uganda.

Yes. CTT can personalise priority mail envelopes to suit your needs: we can add printed logos and the name and address of the client. To order your personalised prefranked envelopes, all you need to do is go to any post office or ask one of our customer care assistants to contact you by calling 800 206868. This service is available with a minimum order of 3,000 envelopes.

Priority mail offers discounts according to different forms of payment: * To see the discounts available for bulk purchases of prefranked envelopes, click on the following categories: Domestic, International. Boxes of adhesive seals for Domestic Priority Mail * For businesses, there are discounts for clients with mail contracts or those who have a franking machine, for national and international priority mail.